Payment Policy
Welcome to Areneda Private Limited. We are committed to providing a safe, smooth, and reliable online shopping experience for our customers. This Payment Policy outlines the terms and conditions related to payments made through our official online platforms.
1. Accepted Payment Methods
We accept the following secure payment options for online orders:
Credit Cards (Visa, Rupay, MasterCard, American Express)
Debit Cards (All major banks)
UPI Payments
Net Banking
Wallets (PhonePe, Google Pay, Paytm, etc.)
Cash on Delivery (COD) – available for selected locations only
2. Payment Security
All transactions on our website are processed through secure and trusted payment gateways using SSL encryption to protect your personal and payment information. We do not store any card or payment data on our servers.
3. Order Confirmation
Once the payment is successfully processed, you will receive an order confirmation via email and/or SMS. If you do not receive a confirmation within 24 hours, please contact our customer care team.
4. Cash on Delivery (COD)
COD service is available on orders below a certain limit, as specified during checkout.
We reserve the right to disable COD service for specific products or pin codes based on past order history or logistic constraints.
5. Failed or Unsuccessful Transactions
In case of a failed transaction but payment is deducted, the amount will be automatically refunded to your original payment method within 7 working days.
If you face any issues, please contact our support with transaction details.
6. Pricing and Taxes
All product prices listed are including of applicable GST, unless stated otherwise.
Areneda Private Limited reserves the right to change product prices at any time without prior notice. However, once an order is confirmed, the price will remain unchanged for that transaction.
7. Fraudulent Transactions
We reserve the right to cancel any order that appears to be fraudulent or involves suspicious activity. In such cases, we may block the user or refuse service in the future.
8. Dispute Resolution
For any disputes or queries regarding payments, please contact our customer care at:
📞 Customer Support: 01141503948
📧 Email: info@areneda.in